Privacy Policy

01 Information We Collect

We do not collect, store, or process any personal data through the tier3.us website. We do not use tracking cookies, analytics, or any other data-collection mechanisms beyond what is inherently required by standard web server operation (e.g., basic connection logs maintained by our hosting provider, if any, for security and uptime purposes).

02 Cookies and Tracking

The Site does not use tracking cookies, advertising pixels, or any third-party analytics. No cross-site tracking of your activity takes place.

03 No Selling or Sharing of Information

We do not sell, rent, trade, or share any information with third parties. Any information retained is used solely to operate the services we provide, and opt-in consent data is never shared with third parties for marketing purposes.

04 Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any linked third-party sites, and this policy does not apply to their use of information.

05 SMS / Text Messaging Program

In addition to the website, we operate a text-messaging (SMS) program used exclusively to send ticket alert notifications to employees. The following terms apply to that program:

Purpose

Our SMS program is used exclusively to send ticket alert notifications to employees. We do not use SMS for marketing, promotions, or any purpose unrelated to ticket alerts.

Consent

By providing your mobile phone number and opting in (or being enrolled as part of your employment) to receive ticket alerts, you consent to receive SMS messages from us related to ticket notifications.

Message Frequency and Rates

Message frequency varies based on ticket activity — you will only receive a message when there is a relevant ticket alert. Message and data rates may apply, depending on your mobile carrier and plan. We are not responsible for any charges from your wireless carrier.

Opt-Out / HELP

You may opt out of receiving SMS ticket alerts at any time by replying STOP to any message. You may also reply HELP for assistance. After opting out, you may no longer receive time-sensitive ticket alerts via text.

Providers and Carriers

We may use a third-party SMS gateway solely to transmit messages. These providers act only as message-delivery intermediaries and are not authorized to use your information for their own purposes. Carriers are not liable for delayed or undelivered messages.

06 Data Retention

We retain only the minimum information necessary (such as a phone number for the SMS program) for as long as needed to operate our services for active employees. This information is removed when it is no longer needed (e.g., upon separation from employment).

07 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a revised effective date.

08 Contact Us

If you have questions about this Privacy Policy, please contact us through the contact information provided on the Site. To opt out of SMS messages, you may also reply STOP to any text message.